Terms and Conditions



The following concerns terms and conditions for the use of When Love Hurts (w-l-h.com) and pursue membership. The terms and conditions are valid for all users of the website.  The website (w-l-h.com) may be changed without you being informed. You should review the conditions periodically for changes. 

The documents on w-l-h.com are for information only. 

The information is under no circumstances intended to replace professional medical care or attention by a qualified practitioner. When Love Hurts (w-l-h.com) and Props & Pearls strongly advice users of this website always to consult their authorised doctor, nurse, psychologist, midwife, physiotherapist, clinical nutritionist.

The materials on websites provided by Props & Pearls cannot and should not be used as a basis for diagnosis or choice of treatment. 

If you have questions or worries about your health, always talk to a doctor before you use any recommendation and inspiration, or start/end a treatment. 

The content of When Love Hurts (w-l-h.com) and Props & Pearls (www.propsandpearls.com) cannot and may not be used to diagnose, plan, start on or end any treatment or recommendation. 

When Love Hurts, including Props & Pearls, can under no circumstances be held responsible directly or indirectly for any harm or trouble linked to either use or misuse of content on or associated to the websites  w-l-h.com, www.propsandpearls.com or associated social media.

No recommendation or information either vocal or written that you have received from the homepages  When Love Hurts (www.w-l-h.com), www.propsandpearls.com, from Props & Pearls, or connected social media (Facebook and Instagram) can be used to hold either Props & Pearls or When Love Hurts (w-l-h.com) responsible.

We encourage you to inform us if you see content that you find wrong or offensive.

When Love Hurts makes no warranty or representation that w-l-h.com or  propsandpearls.com will:

  • meet your needs,  expectations and requirements
  • be uninterrupted, timely, secure or error-free
  • be adequate, accurate, safe or reliable

When Love Hurts is written to Danish Danish-speaking and non-Danish-speaking citizens.


All material on this website belongs to w-l-h.com and Props & Pearls. All content on the websites contains proprietary information that is protected by copyrights, trademarks, service marks or other proprietary rights and laws, applicable intellectual property and other laws.

Content from websites cannot be modified, rented, leased, loaned, sold, or distributed based on the content in whole or in part by anybody without written permission from When Love Hurts (w-l-h.com) or Props & Pearls.

Users are allowed to print material for own private non-commercial use on condition that:

  • documents remain unedited and without changed
  • no fee is taken for private lending of the material
  • copyrights and the full name When Love Hurts (w-l-h.com) is clearly shown as source followed by this legal information.

When Love Hurts (w-l-h.com) and Props & Pearls do not take responsibility for the content on our open, interactive forums, or on attached social media. Their open nature makes it impossible to have a strict, immediate control of what is written – why we can not be held responsible.

Instead, we recommend users to inform us if they find inappropriate content immediately.

We reserve rights to remove all content, considered inappropriate: pornographic, offensive, insulting, libellous, undocumented, illegal or in other ways against the law, good moral and ethical.

Contributors must use full names and are not allowed to hand over material to other individuals.

If you find the conditions unacceptable, we request that you leave the website and do not sign up.


Your When Love Hurts membership will continue mouth-to-mouth until terminated. Unless you cancel your membership before your monthly renewal date, you authorise us to charge your next month’s membership fee to your Payment Method (see “Cancellation” below).

To use the When Love Hurts service you must have Internet access, and you must provide us with a current, valid, accepted method of payment, which you may update from time to time (“Payment”).

You can find specific details regarding your membership with When Love Hurts by visiting our website and clicking on the “Your Account” link available at the top of the pages of the When Love Hurts website under your profile name. 


The membership fee for our service will be billed on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of your paid membership.

In some cases, the timing of your billing may change, for example, if your payment method has not successfully settled or if your paying membership began on a day not contained in a given month. Visit our website and click on “Billing details” link on the “Your Account” page to see your next payment date. 

Payment methods

You can change your Payment Method by visiting our website and clicking on the “Your Account” link. If payment is not successfully settled, due to expiration, insufficient funds or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method.

You authorise us to continue billing the Payment Method, as it may be updated and you remain responsible for any uncollected amounts. It may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign translation fee or other charges. Check with your Payment Method service provider for details. 


You can cancel your When Love Hurts membership at any time, and you will continue to have access to the When Love Hurts service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods or unread material. To cancel, go to the “Your account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Your Account” page. 

Changes to the Price and Service Plans

We may change our service plans and the price of our service from time to time; however, any price changes or changes to our service plans will apply to you no earlier than 30 days following email notice to you. 

When Love Service

You must be 18 of age or the age of majority in your province, territory or country to become a member of the When Love Hurts service. Minors may not use the service. 

Passwords & Account Access

 The member who created the When Love Hurts account and whose Payment Method is charged (the “Account Owner”) has access and control over the When Love Hurts account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should not reveal the password nor the Payment Method details (e.g., las four digits of their credit or debit card, or their email address if they use PayPal) associated with the account to anyone.

You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft.

Always access your sensitive account information by going directly to the When Love Hurts website and not through a hyperlink in an email or any other electronic communication, even if it looks official. We can terminate your account or place your account on hold to protect you, When Love Hurts or our partners from identity theft or other fraudulent activity. 

Governing law

 These Terms of Use shall be governed by and constructed in accordance with the laws of Denmark. 

Customer Support

Contact: info@propsandpearls.com


If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect. 

Electronic Communications

We will send you information relating to your account (e.g. payment authorisations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration. 

© Copyright 2019, When Love Hurts (w-l-h.com) as to Props & Pearls, All rights reserved. W-l-h.com is a trademark.